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Plush Hill Cycles Workshop

Book your next service online now with Book My Bike In!

Book My Bike In


Authorized Shimano Service Centre

Whether you use your bike for sports, commuting or recreation, a reliable bike service is key
in ensuring that you continue to enjoy your bike. Regular bike service by professionals
increases the longevity of your bike as well as your riding pleasure. It also helps prevent
unexpected, avoidable service costs.
Why Shimano Service Centre?
At a Shimano Service Centre, you get excellent bike care from the people who know your
bike best. You never have to worry about quality, reliability or safety. We do everything we
can to make it as easy as possible for you to take good care of your bike. Ask us anything. We
are always happy to help and offer advice. We demonstrate our expertise in what we do for
you − every time.

• We deliver excellent bike care:
• Carried out by Shimano trained and certified staff
• Using Shimano Original Parts
• Applying the latest Shimano technology

Plush Hill Cycles Servicing and Repair

At Plush Hill we do our best to get you rolling again when something goes wrong, however, we do have to prioritise pre-booked appoitments and with limited storage we can't always take unbooked bikes in. If you have an urgent repair issue feel free to contact us and we can make a plan to get you back on the road/trails.

Please note that at busy times, such as summer, we do have longer workshop lead times. The Workshop lead time varies throughout the year with Summer lead times stretching out up to 4-6 weeks ahead dependent on level of the work and parts availability so please plan ahead. Go onto Book My Bike In to check the latest dates and book a slot for a service or repair.

All servicing work is completed by a Cytech qualified, experienced and professional mechanic. Our workshop and mechanic are very accessible so if you ever have any questions that you want to ask, whether it be about jobs or bike set up, just ask. The fully equipped workshop, where we use Park Tools, carries a good range of Shimano and SRAM parts as well as all the common brake pads and some of the lesser ones too.

We are happy to do any job from fixing a puncture to custom building a bike. It can be fine tuning a supermarket special, replacing the bearings on a top end suspension bike or race prepping a penny farthing. Mountain or road, big or small, old or new, we are happy to take a look. If it is beyond servicing we will let you know or if it is beyond our capabilities we will happily point you in the right direction.

All workshop repairs usually need to be booked in advance, though where possible we will do emergency repairs to keep you running or get you home. Please contact the shop before bringing your bike in as space is at a premium. Sometimes when bikes are brought in for work they may require additional work and or parts but we will always contact you first for your approval to go ahead.

Plush Hill Cycles Workshop job menu

Bronze level 1 hour service from £40:

  • Chain clean, de-grease & lube
  • Cables cleaned & lube
  • Gears tuned
  • Brakes tuned
  • Bolts checked
  • Tyre pressure checked
  • Seat post greased

Bike adjusted for safe and efficient cycling.

Silver level 2 hour service from £80

As Bronze level service plus:

  • Wheels trued
  • New gear cables fitted

A service with new gear cables fitted ensures slick and easy gear shifting. Note: with road bikes we may have to change bar tape or not change the complete outer cable housing adding the cost of the tape.

Gold level 3 hour service from £120:

As Silver level service plus:

  • Bike cleaned
  • Bottom bracket Serviced
  • Headset Serviced
  • Hubs serviced
  • Brakes bled or cables replaced

A more in depth service that will ensure that all components are performing for the upcoming season but please note this bike will uncover any faults or worn parts. Any additional work requirements will be quoted and discussed before we continue.

Platinum level MTB service from £160:

Gold level service plus:

  • Fork lower leg service (fork seals extra if required)
  • Shock air can service

A complete service stripping back to the frame ensures that all components have been checked and serviced for the upcoming season and your bike is riding as it should.

Individual job menu (excluding parts):

  • Puncture repair including new tube: £10
  • Gear tune, including chain de-grease & Lube: £10
  • Brake tune, rim or disc brake front and rear: £10
  • Hydraulic disc brake bleed £20 each end or £30 for a pair
  • Headset service: £10
  • Bottom bracket replacement including tap and face as required: from £10
  • Hub service from £10 each, seals and bearings extra as required
  • Wheel true: from £10
  • Wheel build from: £30+ spokes/nipples as required
  • Di2update and gear tune £30
  • Suspension fork Lower leg service: £30 plus seals as required
  • Air can service: £15 plus seal kit as required
  • Multi linkage frame re-build: £60 plus frame bearings
  • Bar tape fitting: £15
  • Mud guard fitting: £15
  • InvisiFramefitting: £30 - £60 dependent on frame

Building boxed bikes

If you have bought a new bike on line we can build it for you, we will un pack, check and build your new bike tuning up the gears, brakes, inflating the tyres and making it safe to ride, we will also recycle the packaging and advise on set up to get you started.

Standard workshop labour is charged at £40 per hour, minimum charge £10.

Shimano Service Centre Mechanics Championships 2023

What do we know about fixing bikes? Well since before we opened in 2010, we have been investing in training and the right tools to help get the job done, building our knowledge and experience every season makes us more efficient in getting you rolling again. When the opportunity came up to join the Shimano Service Centre network, it was just what we were looking for, an industry leader that would offer ongoing training and challenge us on the standard of what we delivered.

Now in 2023 we find ourselves taking part in the Shimano Service Centre Premium programme to offer same day warranty service on STEPS motors and speed up the warranty service we can offer to all our customers. In October our workshop manager Allen was invited to take part in the first Mechanics Championships and came away with a very respectable result against the top 20 mechanics in the network.

We were thrilled to take part in the Shimano Service Centre Mechanic Championships recently where we pitted ourselves against some of the best bike mechanics across the UK and Ireland. Hosted by Adam Blythe and judged by Shimano the standard was high and the competition was fierce. Watch how the day unfolded as we competed for the title of the best Shimano bike mechanic in the country.