A small shop big on service, based in Lawley Village, Telford. We are proud to be a rider focused shop with some great British brands such as Saracen, Genesis, Ridgeback, Cotic and Ragley along with rider focused brands like Transition and Orbea. 

Established in 2010 by Allen & Kate, based at the foot of the Long Mynd in Church Stretton we pride ourselves on being a small shop that’s big on service. Proud to be independent we have refined our bike brand mix to represent the rider owned and rider driven cycle brands. Cycle companies that focus on creating great quality bikes that put a smile on your face avoiding the big corporations with shareholders to please. Opening in Telford in 2016 and completeing the move in 2017 offering the same service in this growing community.

Our cycling community is paramount, so we do what we can to give a little back. That’s why we are proud to play a key part in delivering the Long Mynd Batch Burner MTB challenge event since 2013. We also work in partnership with National Trust to arrange regular trail maintenance sessions and promote safe and considerate cycling on the Long Mynd. We offer regular shop MTB rides, Ladies only Breeze rides plus a Junior rippers MTB ride during School holidays. We regularly get involved with delivering cycle maintenance training for DofE and youth and School groups.

Unit 9A Birchfield WayLawley Village Telford TF3 5BZ
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    Plush Hill Cycles Returns Policy

    Refunds and Returns Policy

    We guarantee to replace or refund faulty products covered by manufacturers warranty subject to inspection of goods and manufacturers approval.

    We will replace or refund goods which don't fit or are unsuitable provided the goods are returned unused and in the original packaging within 28 days of delivery.

    The quickest option is to drop the stock back to us in store along with a copy receipt but alternatively we have made the online returns process as simple as possible for you.

    1)            Give us a call on 01694 720133 or email us to say you're sending something back

    2)            Pop a note in, together with a copy receipt, with the item to say whether you'd like a refund or an exchange for a different product

    3)            Post it back to us at Plush Hill Cycles, Unit 9A, Birchfield Way, Lawley, Telford, TF3 5BZ and make sure you get a proof of postage

    4)            The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.

    5)            The cost of returning the item to us is your responsibility.

    6)            The parcel can take up to 7 working days to be processed once received.

    Promotional items: When returning items that were purchased online as part of a ‘Buy One, Get One Free’ offer, 'Buy One, Get One Half Price' offer, '3 for 2' offer, or a 'Buy , Get a Free' offer, all of the items involved in the offer must be returned.

    When returning goods, if no fault is found we do not refund delivery charges and may charge for collecting the goods if they are not brought into our store.

    All Custom Builds and 'Made to Order' items require a 20% deposit on order, with the balance payable at pick-up/delivery and are, unless faulty, non-refundable.

    Deposits on Special Order Items are non-refundable.

    Items ordered specially into store will be held in-store for 14 days from the time that customers are notified that they are available for pick-up (unless otherwise agreed). If goods are not collected in that time they will added to shop stock and made available for general sale, deposits are non-refundable.

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